SELL ON DECATHLON
How do I sell on Decathlon?
Contents
To become a seller on the Decathlon marketplace, you need to follow a number of precise steps, starting with registration.
Register as a seller on the Decathlon marketplace
To apply, all you have to do is go to the Decathlon website and look for the section dedicated to sellers on the marketplace. You can also send an e-mail an e-mail to hello.partenaires@decathlon.fr as specified on the web page dedicated to the Decathlon marketplace.
Once you have submitted your application by sending the completed registration form, Decathlon evaluates your request. At this stage, the company checks that your profile meets the marketplace's selection criteria. This involves a number of preliminary checks, such as product quality, regulatory compliance and brand reputation.
Setting up your online account
If your application is approved, you will receive online instructions for integrating your products into the marketplace. You then create a Decathlon seller account and upload your products (descriptions, prices, images, etc.) in accordance with the instructions provided by Decathlon.
Once this has been done, it's time to set up your account, providing sufficient details of your company, billing and payment information, as well as details of customer service and delivery preferences. To upload products to the Decathlon marketplace, you need to follow the step-by-step instructions and provide full product information (high-quality images, detailed descriptions, etc.).
5 tips for optimizing your Decathlon product flow
Here are 5 tips to optimize your product flow on the Decathlon marketplace:
- always include high-quality images that show your products from different angles, as well as detailed, clear and relevant descriptions to guide consumers,
- regularly update your product inventory, and remember to remove unavailable products. This way, customers always have access to a varied and up-to-date list of available products,
- adjust your sales prices, particularly in relation to the competition, to stay competitive in the market,
- consider applying discounts and/or promotions, features offered by the Decathlon marketplace. This will maximize your chances of success as a seller on the platform, especially when you're just starting out. For example, you can offer special seasonal discounts or promotions, or bundle offers,
- respond quickly to customer feedback and comments to demonstrate your commitment to customer satisfaction.
Conditions for remaining a seller on Decathlon Marketplace
You must also meet certain cumulative criteria to remain on the Decathlon online sales platform:
- a minimum order acceptance rate of 98%,
- orders shipped within 24 hours,
- a maximum incident rate of 5%,
- 48-hour response time for customers,
- a refund within 3 days,
- high quality of service,
- an overall customer rating of at least 4/5.
Test your eligibility
Our teams will contact you as soon as possible to discuss the possibility of financing your D+1 sales.