GUIDE
The Kaufland Marketplace, a benchmark for online sales
The German Kaufland marketplace (Kaufland.de) now boasts over 9,000 sellers offering products in more than 6,400 different categories, attracting 32 million visitors a month to Kaufland.de alone.
A true market leader, the online sales platform offers no fewer than 45 million different items, making it a safe bet for anyone looking for a specific item or seeking out new gems.
Becoming a seller on the Kaufland marketplace gives you access to 56 million potential online customers, a real boon if you want to set up an online sales business. Building on this success, Kaufland expanded its online presence in 2023 with the launch of Kaufland.sk in Slovakia and Kaufland.cz in the Czech Republic.
Kaufland Marketplace: what's it all about?
Kaufland Marketplace is an online marketplace operated by the German supermarket chain Kaufland (Kaufland.de). This online sales platform is aimed at sellers from many countries wishing to expand their international business by offering a wide range of products.
Benefiting from very rapid growth, Kaufland expanded its presence in 2023 with Kaufland.sk (Slovakia) and Kaufland.cz (Czech Republic). Two more platforms are soon to be added to this list: Kaufland.at (Austria) and Kaufland.pl (Poland). In this way, the German marketplace aims to position itself as effectively as possible throughout Europe, and to enable all players to benefit from its online and offline reputation. The gamble paid off, as the Kaufland.de marketplace attracts some 32 million online visitors every month and has 1,300 stores in 8 different countries.
Why sell on the Kaufland Marketplace?
There are many reasons why more than 9,000 sellers now place their trust in the Kaufland.de marketplace:
- A wide variety of products. Sellers can offer buyers a wide range of products, from clothing and beauty products to small groceries, electronics and household goods,
- Broad access to international customers. Kaufland is a well-established European and international brand. Its reputation attracts many customers every day, particularly in Germany. Sellers benefit from this positive brand image and high brand awareness to reach a large audience without massive up-front investment. Thanks to the high level of traffic on the online sales platform, sellers can fine-tune their sales strategies and offer products that are even more visible to all consumers. Small businesses looking to make a name for themselves are just as well served, as are established sellers looking to diversify,
- A brand you can trust. Kaufland is a well-established brand in Europe with a strong reputation in the commercial world. Considered particularly reliable, Kaufland continues to grow. Selling its products there remains an opportunity for sellers wishing to improve their sales figures by increasing the probability of converting visitors into loyal buyers,
- An opportunity for international expansion. Kaufland is positioned as a leader in Europe and offers sales staff the opportunity to reach an international clientele,
- Strict security standards. Kaufland makes it a point of honor to comply with all safety and reliability standards when carrying out transactions on the platform. As a result, consumers can buy with confidence in a fully secure online environment,
- A range of advanced management tools. Sellers who offer their products on the Kaufland marketplace benefit from high-quality support with tools dedicated to inventory and sales management. They can also use the marketplace's features to track order dispatch, manage returns and analyze their performance on an ongoing basis,
- A comprehensive service for sales staff, including useful advertising tools to promote products effectively, promotional programs and marketing campaigns. When needed, salespeople have access to a centralized customer service department that handles customer queries, helping to reduce the salesperson's workload,
- Low, competitive commissions and transparent selling costs. Sellers are thus attracted by the attractive financial conditions offered by the Kaufland marketplace.
Who can sell on Kaufland?
The Kaufland marketplace is open to a wide range of sellers, provided they meet certain conditions. Each seller must be an officially registered professional in the form of a legal company (sole proprietorship, SA, SARL...). Indeed, the Kaufland marketplace is intended for professional sellers, not private individuals, and they must be able to produce legal invoices for their sales. When registering, sellers must be able to provide a list of legal documents proving their business registration and VAT number.
In addition, sellers must comply with conditions specific to the products they sell. These must meet Kaufland quality standards and correspond to the categories offered by the platform. All in compliance with local and European safety standards.
What products can you sell on Kaufland?
The Kaufland marketplace offers a wide range of products to suit every need. Sellers can choose from a wide range of products, including food and groceries (snacks, bakery products, beverages, etc.), electronics, household and small kitchen appliances, clothing and beauty accessories. The Kaufland online marketplace also offers products for home and garden care, such as home furnishings, cleaning products and gardening tools. Other products include dietary supplements, perfumes, cosmetics, skincare products and educational articles and games. Finally, buyers can find sports equipment, automotive parts and various pet products.
All in all, the items sold on the Kaufland marketplace are numerous and meet all your daily or more occasional needs.
Kaufland Marketplace features
The Kaufland marketplace offers a host of features designed specifically for sellers who want to create a complete business on the online platform. Here are some key features for sellers on the marketplace:
Optimum product management
These include a listing tool and the ability to create detailed product descriptions with high-quality images,
Real-time order management
This means being able to track the progress of each order in real time, from receipt to final delivery,
Logistics tools tailored to salespeople's needs
This includes delivery options, and the logistics partnerships recommended by Kaufland to ensure efficient shipping,
Responsive customer service,
with a daily support center and useful tools for returns and refunds,
Promotional and marketing tools
These include special offers to attract new customers and retain existing ones, as well as options for creating targeted advertising campaigns,
Analytical solutions to track sales performance step by step and optimize your sales strategy
In particular, the Kaufland marketplace provides access to highly detailed dashboards with customized reports that can be easily used by sales staff,
An ergonomic, intuitive interface
Allowing every Internet user to navigate easily and manage their account, products and orders efficiently,
A system for managing customer evaluations
To maintain an excellent reputation as a seller on the marketplace.
These features are complemented by a high-quality user experience, thanks in particular to the marketplace's integrated search engine, which enables Internet users to find the products they want in just a few clicks. They can also use the filters and select the desired categories to further refine their searches.
Our theme guides
Want to know everything about Kaufland Marketplace, how it works and best practices? Discover our thematic guides on the subject.
Kaufland Marketplace features
The Kaufland marketplace has a number of special features that make it a unique and highly appreciated online platform:
The Kaufland marketplace has a number of special features that make it a unique and highly appreciated online platform.
- Kaufland, a strong and recognized brand, especially in Europe and particularly in Germany. This brand recognition positions Kaufland as a key player in online commerce, and inspires consumer confidence. Sellers benefit from the marketplace's visibility and reliability,
- A large number of customers. Kaufland is an extensive supermarket chain with both a physical and online presence. This gives sales staff access to a large customer base, perfect for enhancing sales opportunities,
- A vast diversity of products to suit all tastes. These include electronics, home and garden goods, beauty products and groceries. This wide range enables sellers to offer all their products on a single online platform,
- A synergy between the Kaufland brand's physical stores and the marketplace. This enables buyers to benefit from additional options such as in-store collection,
- Unique, well-thought-out logistics, thanks in particular to partnerships with market-leading logistics service providers, to help sellers manage product shipment as effectively as possible,
- A host of management and sales tools, including performance reports, analytical dashboards and order management functionalities,
- Centralized customer service for managing customers, returns and any requests for refunds,
- A qualitative shopping experience with high quality standards, helping to maintain the marketplace's good reputation,
- A wide range of promotional and marketing options for sellers who want to promote themselves and optimize the visibility of their products online,
- Easy to use and quick to register,
Support available every step of the way to help sellers who need it.
Kaufland Marketplace commissions
Sellers who register on the Kaufland marketplace benefit from very high visibility and can offer their products to a wide audience. Commissions depend on the product category. Here's a quick overview of applicable commissions:
- household appliances and electronics: 7% to 13%,
- home and garden items: 10% to 14%,
- perfumes: 10% discount
- clothing and accessories: 14%,
- health and beauty products: 13%,
- sport and leisure: 14%,
- media: 13% + €0.70,
- automotive items: 13%.
Good to know: These rates vary according to the applicable subcategories. Other fees, such as monthly subscription fees, must be added to these commissions.
How long does it take to pay on the Kaufland Marketplace?
Kaufland marketplace payment deadlines are scrupulously organized to ensure that transactions are fully secure. As a rule, payments are made on a weekly basis (weekly payment cycle). This means that Keufland processes payments requested by sellers once a week.
Once the payment has been made, the seller may have to wait a few extra days for the amount to appear in his bank account, due to banking delays. In all cases, Kaufland ensures that payment times are balanced with the need for secure transactions and optimal cash flow.
Enjoy D+1 payment on Kaufland Marketplace with Qashflo
Test your eligibilityHow do I become a partner seller on Kaufland Marketplace?
Now that you know how the Kaufland marketplace works, it's time to get started. You can create your store and start your business in just a few simple steps:
- Create your account on the Kaufland Marketplace website by filling in the registration form with your personal and business details,
- Once your profile has been validated by the Kaufland team, you can set up your account and add a list of products. Check the descriptions carefully and add high-quality photos and accurate product information,
- Optimize your ads, especially with catchy titles and detailed product descriptions,
- Adjust sales prices and use promotions where appropriate, to attract new customers and improve sales,
- Organize your strategy for optimal order management. You need a fast, efficient system for managing inventory and shipping products,
- Monitor sales and optimize your offers,
- Comply with all applicable regulations, especially those concerning product safety and consumer protection,
- Participate in the Kaufland marketplace seller community, including forums and newsgroups.