SELL ON DECATHLON

How do I sell on Decathlon?

Decathlon logo

Register as a salesperson on marketplace Decathlon

To apply, all you have to do is go to the Decathlon website and then search for the section dedicated to sales staff on marketplace. You can also send an e-mail an e-mail to hello.partenaires@decathlon.fr as specified on the web page dedicated to marketplace Decathlon.

Once you have submitted your application by sending the completed registration form, Decathlon evaluates your request. At this stage, the company checks that your profile corresponds to the selection criteria of marketplace. This involves a number of preliminary checks, such as product quality, regulatory compliance and brand reputation.

Selling on Decathlon

Setting up your online account

If your request is approved, you will receive online instructions for integrating your products into marketplace. You then create a Decathlon seller account and upload your products (descriptions, prices, images, etc.) in accordance with the instructions provided by Decathlon.

Once this has been done, it's time to set up your account, providing sufficient details of your company, billing and payment information, as well as details of customer service and delivery preferences. To upload your products to marketplace Decathlon requires you to follow the step-by-step instructions provided, and to communicate complete product information (high-quality images, detailed descriptions, etc.).

Decathllon products

5 tips to optimize your Decathlon product flow

Here are 5 tips to optimize your product flow on marketplace Decathlon:

  1. Always include high-quality images that show your products from different angles, as well as detailed, clear and relevant descriptions to guide consumers,
  2. regularly update your product inventory, and remember to remove unavailable products. This way, customers always have access to a varied and up-to-date list of available products,
  3. adjust your sales prices, particularly in relation to the competition, to stay competitive in the market,
  4. consider applying discounts and/or promotions, features offered by marketplace . This will maximize your chances of success as a seller on the platform, especially when you're just starting out. For example, you can plan special discounts or promotions for different seasons, or even bundle offers,
  5. respond quickly to customer feedback and comments to demonstrate your commitment to customer satisfaction.

Conditions for remaining a Decathlon salesperson Marketplace

You must also meet certain cumulative criteria to remain on the Decathlon online sales platform:

  • a minimum order acceptance rate of 98%,
  • orders shipped within 24 hours,
  • a maximum incident rate of 5%,
  • 48-hour response time for customers,
  • a refund within 3 days,
  • high quality of service,
  • an overall customer rating of at least 4/5.

Say goodbye to stock-outs

with our Etsy-compatible D+1 payment solution

Test your eligibility
Cart full of orders

Discover our other Decathlon guides Marketplace

Test your eligibility

Our teams will contact you as soon as possible to discuss the possibility of financing your D+1 sales.